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Building Bulletproof Infrastructure
One Server at a Time

Managing critical production environments for UK-based hosting providers. Specialized in high-availability architectures, automated deployments, and keeping services running at 3 AM when everyone else is asleep.

SERVERS MANAGED
20+
Production Environments
RESOLUTION RATE
90%
First Contact Resolution
UPTIME SLA
Zero-Downtime
Root Cause Analysis Priority

cat experience.log

Junior Technical Associate
ESDS Software Solution Limited
Jul 2024 - Present

Client: UK-Based Web Hosting Provider | Managing critical infrastructure serving thousands of customers across shared hosting environments.

  • Maintaining 90% FCR across live chat/ticketing for WordPress, DNS, SSH, MySQL issues.
  • sudo systemctl manage 20+ shared servers with Immunify360, cPanel/WHM.
  • Implementing automation workflows and RCA for zero-downtime operations.
  • Hardening servers with kernel updates, firewall configs, and security patches.
  • tail -f /var/log/everything to catch issues before customers notice.
Technical Support Intern
Tecsys Solutions Pvt. Ltd.
Jan 2024 - Jun 2024

Clients: HostColor, CCI Hosting | Multi-platform support across cPanel, Plesk, DirectAdmin environments.

  • rsync -avz migrations with zero data loss across Linux servers.
  • Troubleshooting DNS, FTP, Exim, Apache, MySQL in production.
  • Shell scripting for automated tasks and server configuration.
  • Managing email deliverability and anti-spam configurations.
Education
BBA (Computer Applications) - C.M.C.S College
2020 - 2023

CGPA: 9.02

ls -la /skills/

☁️
AWS Cloud
  • EC2 | Auto Scaling
  • S3 | EBS | EFS
  • VPC | Route53
  • ELB | CloudWatch
  • RDS | Database Mgmt
🐧
Linux Admin
  • RHEL | CentOS | Ubuntu
  • Bash Scripting
  • LVM | Disk Management
  • iptables | firewalld
  • systemd | Process Mgmt
🖥️
Server Stack
  • Apache | Nginx
  • MySQL | MariaDB
  • DNS | BIND
  • FTP | NFS
  • KVM | Virtualization
🎛️
Control Panels
  • cPanel/WHM Advanced
  • Plesk Panel
  • DirectAdmin
  • Immunify360
  • Server Hardening
🔒
Security
  • SSL/TLS Management
  • Malware Scanning
  • SSH Hardening
  • Firewall Rules
  • Access Control
📊
Monitoring
  • CloudWatch Metrics
  • Server Load Analysis
  • Log Analysis
  • Performance Tuning
  • Uptime Monitoring
# Recent automation script for server health checks
#!/bin/bash

# Check critical services
for service in httpd mysql exim named; do
    systemctl is-active --quiet $service || echo "⚠️  $service is down" | mail -s "Alert" admin@
done

# Monitor disk usage
df -h | awk '{if(NR>1 && $5+0 > 80) print "Disk " $6 " at " $5}'

# Check load average
uptime | awk '{print "Load: " $(NF-2), $(NF-1), $NF}'

🏆 Certifications

AWS Certified Solutions Architect – Associate
Amazon Web Services
M26JVYEJ5MF41VCG
Red Hat Certified System Admin (RHCSA)
Institute Level Certification
VALIDATED

ssh sanjeet@cloud-host.com

Need a reliable administrator for your cloud or hosting infrastructure? My systems are always available and ready to connect.